Community Health Worker Services

Community Health Workers (CHWs) are public health workers who serve as a liaison between the community and health/social services.  CHWs help patients and their families navigate their health journeys by accessing resources, increasing health education, and helping to adopt healthy behaviors and lifestyles.  CHWs can come to your home or meet in the clinic to discuss your needs and find the resources and services to help.

CHWs can help with:

  • Health management
  • Health education
  • Self-management support
  • Scheduling appointments for medical, dental, or behavioral health services
  • Food pantry
  • SNAP
  • WIC
  • Transportation
  • Housing assistance
  • Utility assistance
  • Medicaid application assistance
  • Community activities
  • Domestic violence shelter
  • Foster physicals
  • Foster transition services
  • Budgeting
  • Job search assistance
  • Other services based on need

Hickory County: (417) 745-2121

Dallas County: (417) 993-1002

Polk/Dade Counties: (417) 328-6334




CHW Children and Family Initiative

Our Children & Family CHW helps all families, including those in the following circumstances:

  • Children in the care and custody of DSS (foster children/placement)
  • Children or youth in alternative care
  • Children receiving adoption or legal guardianship subsidy
  • Children in relative or kinship care (e.g. grandparents caring for grandchildren)
  • Former foster care youth under the age of 26 who were in foster care on their 18th birthday
  • Youth involved in youth services/juvenile justice




Insurance Navigator Services

At OCHC, we have Insurance Navigators on staff to help with any insurance need.
This services is FREE to all of our patients.

We offer help with:

• Open Enrollment
Medicare Enrollment
Federal Market Place

We are available to help answer questions about health insurance, explore coverage and compare plans.

Please give us a call at 417-993-1002 to make an appointment!

OCHC Urbana Medical Center
Tuesday 8AM-4:30PM
Wednesday 1PM-4:30PM
Thursday 8AM-4:30PM
Friday 8AM-4:30PM

OCHC Hermitage Medical Center
Wednesdays 8AM-12:30PM

Have a Question?

Email us anytime

Or call — 417-745-0103

Important Notice:  Submitting this form is a secure method of communication.  This form will generate a non-encrypted email to OCHC office staff.  This form of email communication can be intercepted and viewed by third parties.  For secure communication with your provider, please sign up and use our Patient Portal.

If you have a need to make an anonymous report, please contact our Corporate Compliance Hotline at 417-328-7565