Clinic Manager – FT

Job Responsibilities

• Implements administrative directives and supports compliance of clinic policies and procedures. Also monitors policies and procedures and creates policies for approval as needed.
• Investigates and assists in the resolution of patient concerns / grievances, forwarding information to COO as appropriate
• Apprises COO of significant events, employee concerns, safety issues, and budgeting variance affecting efficient operations of the clinic.
• Assist in the Emergency Response Plan and participating with Southwest Regional Coalition in appropriate disaster drills.
• Monitors department staffing levels of medical, behavioral health, and optometry based on patient scheduling and / or clinic workload, communicating variances, extra employees available to float, or additional staffing needs to COO.
• Completes report for co-signatures every two weeks assigning 10% of documentation of each Nurse Practitioner to attending Provider.
• Assists coding with medical documentation. Works with coder to educate scribes and providers to improve documentation for coding purposes.
• Audits coding to ensure coding and invoices are correct. Assists billing and coding with issues.
• Works with providers and scribes to ensure completion of medical record and in a timely fashion.
• Orders supplies for the clinic.
• Performs other functions daily, to assist with the process of providing efficient and quality patient care.
• Schedules staff according to physician and clinic needs.
• Orders, tags, puts away and tracks all Americare products.
• Takes minutes at provider meetings and types report accurately and in a timely manner for COO.
• Takes and reports Expanse issues sending it to IS at CMH and any follow-up or help IS may need to correct issue.
• Maintains provider schedules ensuring we have coverage and makes any changes to schedule if we have call in or vacations.
• Runs incomplete report weekly reporting to the providers how many charts they have overdue as well as to COO.
• Monitors refrigerator temperatures when alerted they are out of range logging into Senso to document why they are out of range and resetting.
• Checks Paycor daily to see if any staff have missed any clock in/outs and if so getting the needed times from the staff member and any other adjustments that are needed in a timely manner to ensure all time cards are ready for payroll.
• Quarterly fills out peer review for each required provider, assigns provider to complete the audit, once audit completed updates spreadsheet, hands out audit evaluation to each provider and turns into HR.
• Completes employee surveys and evaluations when due and giving employees fair evaluations without bias or prejudice.
• Prepares for audits to include CLIA, VFC, and AMERICARES.
• Performs other duties as assigned or filling in where needed when staff call in.